Privacy Policy

We at The Bright Fig LLC, doing business as Got to Work, respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website, purchase Our services, or engage with Us on social media, as well as Your own rights to the information We collect.

Please read this Privacy Policy carefully. We may change Our Privacy Policy from time to time, and at Our sole discretion. We will alert You to any changes to this Policy by changing the "last updated" date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site. We will not reduce Your rights under this Privacy Policy without Your consent in accordance with applicable law. We encourage You to review this Privacy Policy periodically.

We collect a variety of information from You when You visit Our website, submit a job application, purchase a service, or interact with Us. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests.

Personal Data: Personal Data is information that can be used to identify You specifically, including Your name, email address, telephone number, and any resume, cover letter, or supporting links You submit when applying to a job or purchasing the Resume Rewrite service. You provide this information voluntarily when You submit Our forms or purchase Our services. Your decision to disclose this data is entirely voluntary, but refusal may prevent You from applying to jobs through Our site or purchasing services.

Derivative Data: Derivative data is information that Our servers and third-party hosting providers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view.

Financial Data: Financial data is data that is related to Your payment methods, such as credit card or bank transfer details. We collect financial data only when You purchase the Resume Rewrite service or any future paid offering. We do not store financial data ourselves. Financial data is processed and stored by Stripe, Our payment processor. You should review Stripe's Privacy Policy to determine how it uses, discloses, and protects Your financial data.

Social Networking Data: If You provide Us with links to social or professional profiles (such as LinkedIn) in Your application, We may access the publicly available information on those profiles in the course of evaluating Your application.

Your information allows Us to offer You certain services, including the use of Our website and the Resume Rewrite service, to fulfill Our obligations to You, to forward Your application to the relevant hiring team, to customize Your interaction with Our company and Our website, and to allow Us to suggest other services We think might interest You. We generally store Your data and transmit it to third parties for processing.

Specifically, We may use the information and data described above to:

(1) Deliver any services purchased by You; (2) Forward Your job application materials to the relevant hiring team; (3) Correspond with You; (4) Process payments or refunds; (5) Contact You about new offerings that We think You will be interested in; (6) Send You a newsletter or other updates about Our company; (7) Request feedback from You; (8) Resolve disputes and troubleshoot any problems; (9) Compile anonymous statistical data for Our own use; (10) Assist law enforcement as necessary; (11) Prevent fraudulent activity on Our website; and (12) Analyze trends to improve Our website and offerings.

We may share Your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, communicating with You, taking orders for services, delivering Our services, identifying trends, protecting the security of Our company and website, and marketing additional services to You.

Hiring Teams and Recruiting Partners: When You submit a job application, We forward Your application materials, including Your name, contact information, resume, and any supporting links, to the hiring team for the position to which You applied. In some cases, We may also share Your materials with recruiting partners with whom We work, including Trivium Partners (triviumpartners.net), who may assist in evaluating Your fit and presenting You to employers. By submitting an application, You consent to this disclosure.

Third-Party Processing: We disclose Your information to third parties who assist Us with various tasks, including payment processing (Stripe), website hosting (Vercel), workflow automation (n8n on a self-hosted server), and email delivery (Fastmail).

By Law: We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others.

To Protect Our Company: We may use Your information to protect Our company, including to investigate and remedy any violations of Our rights or policies, acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or exercise or defend against legal claims.

Sale or Bankruptcy: In the event that Our company is sold, goes out of business, or enters bankruptcy, Your information may be an asset that is transferred to a third-party successor. Such a successor is not bound by Our Privacy Policy and may have its own. You will be notified in the event Our Company is sold, goes out of business, or enters bankruptcy.

External Links: Our website may include hyperlinks to other websites not controlled by Us. We are not responsible for any damage or consequences You suffer by using these hyperlinks. We encourage You to read the Policies of those third-party websites before interacting with them.

With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

We do not use tracking cookies, advertising pixels, or cross-site tracking technologies on this website. We do not track You across other websites, and We do not build advertising profiles about You.

Like all websites, basic server log information is collected automatically by Our hosting provider as You access the site. This may include IP address, browser type, and referring or exit pages, and is used solely for security, debugging, and ensuring the site loads correctly. This log data is not used to identify You individually or to build a profile about You.

We use Simple Analytics (simpleanalytics.com) to understand which pages on Our site are popular and how visitors find Us. Simple Analytics is a privacy-friendly analytics provider that does not use cookies, does not collect personal data, does not track visitors across sites, and complies with GDPR, CCPA, and PECR by default. The data collected is fully anonymous and aggregated.

We also use Google Search Console to monitor how Our pages appear in Google search results. Google Search Console reports on aggregate search performance and does not track or identify individual visitors to Our site.

We retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data. Job application materials are retained for as long as is reasonably necessary to support the hiring process and follow-up. Data that is no longer needed by Us for any of the purposes listed above will be permanently deleted.

You may request that We delete Your data at any time by emailing hello@gottowork.com. However, note that We cannot control the retention policies of third parties to whom We have already transmitted Your data, such as the hiring teams who received Your application. If You wish to have any third parties delete that data, You will need to contact those third parties directly.

Our website is intended solely for users who can form legally binding contracts under applicable law and are of legal age of majority in their place of residence. This website is not designed for use by children under the age of 13, and We do not knowingly solicit personal data from anyone under the age of 13. If You are under the age of 13, do not access or use Our website or related services. If You become aware that We have collected data of anyone under the age of 13, please contact Us so that We may delete that data.

You have certain rights with respect to Your personal data, as outlined within this Privacy Policy. We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data. We also reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights.

Update Account Information: You have the right to update or change any information You have provided to Us. To update or delete Your information, please contact Us at hello@gottowork.com.

Confirm Personal Data and Its Use: You have the right to request that We confirm what data We hold about You, and for what purposes. We will supply You with copies of Your personal data, unless doing so would affect the rights and freedoms of others.

Opt-Out of Communications: If You do not wish to receive marketing communications from Us, You can unsubscribe via the link in any marketing email You have received.

Request a Copy of Data: You have the right to request a digital copy of the data that We hold about You. Your first request will be provided free of charge; subsequent requests will incur a reasonable fee.

Delete All Data: You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay, subject to legal exceptions.

Complaints: You have the right to complain to a supervising authority if You believe We are misusing Your data or have violated any of Your rights under this Privacy Policy or applicable law.

You may volunteer certain information to Us that is used for email marketing purposes, such as newsletters and other promotional emails. This information includes, but is not limited to, Your name and email. You can unsubscribe from any future communications via the unsubscribe link in any marketing email. We reserve the right to maintain a database of past subscribers for our records.

We take reasonable steps to protect Your personal data and keep Your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to Us.

In the unlikely event customer data has been lost, stolen, or potentially compromised, Our practice is to alert affected customers via email no later than 72 hours after Our Company becomes aware of the event. We will also report such incidents to any required data protection authority.

Residents of California may have certain rights regarding Your personal information under the California Privacy Rights Act (CPRA) and the California Consumer Privacy Act (CCPA). If applicable, Company will provide You with the categories of personally identifiable information that is collected through this website and the categories of third-party entities with whom such personal information may be shared, at Your request. To obtain any information You are entitled to under California law, please send a request by email to hello@gottowork.com. There is no charge for requesting this information from Company.

This website's servers are located within the United States. If You are visiting this website from outside the United States, You agree that You are sending information to the United States.

We are dedicated to remaining compliant with GDPR regulations as they apply. We will not track, sell, or otherwise use Your information unless You have opted-in to do so. You have the right to object to the processing of Your data at any time. To obtain any information You are entitled to under the GDPR, please send a request by email to hello@gottowork.com. There is no charge for requesting this information from Company.

For any questions, or to request further information regarding this Privacy Policy or Our use and disclosure of collected personal information or data, please contact Us at hello@gottowork.com.